Ospyn Technologies: Enabling Digital Transformation for Secure Remote Working
In these times of Covid-19 like pandemic, enterprises across the world are considering a paradigm shift in the way they conduct day-to-day business operations, making work from home a new normal. As work from home culture is going to determine business operations to a large extent in the post-corona world, it is imperative on the part of businesses to make necessary business documents and information remotely accessible to employees and other stakeholders. Hence, cutting-edge DMS and BPM solutions that enable easy access and retrieval of the information by digitizing the paper-based operations have become a need of the hour for businesses to keep pace with the advancing market. However, enabling digital transformation through digitization of paper-based conventional business processes is not quite easy for various reasons such as ensuring security and consistency in the cloud-based environment. Moreover, training of the employees who are generally reluctant on the usage of technology systems is another big challenge being faced by businesses considering digital transformation. In addition to employee training, efficient integration of different modules and third-party systems to enable centralized visibility is key for the successful digital transformation. So, businesses are looking for a technology vendor who can act not just as a digital transformation partner, but also as a visionary, consultant and cultural transformation partner for their digital journey.
Ospyn Technologies, a company headquartered in Trivandrum, offers low code business process management, content management and document management solutions to businesses across various industries, helping them in terms of successful digital transformation. The company offers end-to-end intelligent information management to enterprises with the help of its artificial intelligence and robotic process enabled OspynDocs content service platform. All the key content-related problems like work duplication, siloed information, lack of centralized visibility, and delayed operations can be addressed with the help of intelligent information management solutions offered by the company.
“Today, digital transformation has become an inevitable choice for businesses to meet current demands. Any vendor can provide solutions to address current issues, but the point is to deliver solutions that can address future challenges as well. Since most of the businesses are tied-up with traditional paper-based decision-making processes, going digital is a cultural transformation for them, as some of the employees may not be even familiar with using technology for handling business processes. To enterprises tethered with disconnected operations, paper-based processes, unstructured documents and fragmented workflows, we act as a digital transformation and cultural partner, digitizing the entire manual/disconnected processes and automating business operations to address their future needs and challenges. We also hand-hold businesses and provide necessary training and knowledge transfer until they are comfortable with using the technology,” says Prasadu Varghese, Managing Director & CEO, Ospyn Technologies.
Industry-Specific Solutions
BFSI, education and e-governance are some of the industries that are always in demand for automation solutions, as they deal with huge amounts of data every day. The banking industry and financial institutions always face a great deal of hardship in complying with the regulatory standards, marketing trends and demanding customer expectations in their day-to-day banking operations. Paper-based customer on-boarding, KYC data collection and service requests from multiple sources require manual intervention, which is error-prone and time consuming. Helping these businesses in their day-to-day business operations, Ospyn Technologies offers a wide range of solutions for the automation of key business processes.
The company provides industry-specific digital transformation solutions across banks, transportation, government departments, legal offices, manufacturing, educational institutions, automobile, healthcare, insurance, properties, NBFCs, and many others. “Most of our banking clients used various solutions for automating their processes, resulting in disparate applications, siloed decision making, time consuming retrievals, confined document access and tracking inabilities, thus leading to delayed activities and operational crisis. Now, they are securely using our platform for automating their storage, business process and content management,” informs Kishore Kumar, Founding Director & CTO, Ospyn Technologies.
Streamlining Content Management Using AI & RPA
Ospyn Technologies designed a state-of-the-art content service platform
named OspynDocs that offers integrated process, content and document management features required to digitally manage enterprise processes. OspynDocs is an AI and RPA enabled content management platform that helps to automate document management and other business processes. The platform helps to ease the processes around capture, collaboration, storage and retrieval, along with automated sharing, tracking and user-friendly UI for enhanced customer experience. The platform that can easily be integrated with third-party systems, comes with industry-standard web service APIs which help to collect and share data with enterprise applications. Being a low code platform, OspynDocs enables easy and quick implementation.
The platform enables ad-hoc solutions that offer industry specific transformation and automation in precise processes. “Our OspynDocs: DDFS (digital document filing system) is an e-governance solution to digitally manage and process office files in line with the Tottenham system of file processing. The system captures paper documents, manages content workflow, records, enables quick search, and archives documents to deliver the right information to the right person at the right time. The platform assists in promoting paperless file flow processes, where handling, moving and processing of files occurs instantly, unlike the usual delays identified in government offices. It eliminates the chances of data loss and provides a highly secured system with proper access control and digital signature. OspynDocs: DDFS automates every instance of inward processing, file processing, file flow management, despatch management, letter and order generation from templates. Currently, DDFS is being used by over 70+ government office clients across the country,” elaborates Prasadu about their OspynDocs platform.
“We act as a digital transformation and cultural partner, digitizing the entire manual/disconnected processes and automating business operations to address their future needs and challenges”
“Various universities and educational institutions are also using our OspynDocs platform to automate their internal processes and to communicate with their external stakeholders. With portals and external user login, the system empowers them to perform all operations in a single integrated platform with complete visibility,” he adds.
A Team of Experts Driving Innovation
When it comes to the team of Ospyn Technologies, it comprises of experts with over 20+ years of experience in the document management domain. Ospyn’s development team is always enriched with the right insights from various sources for innovative and real-time advancements. The company’s product innovation council acts as a common umbrella in driving innovation and addressing market changes faster. When asked about their team of experts that drives innovation for the clients, Prasadu says, “Our employees play a major role in bringing innovation across the platform by enriching the product with advanced tools and capabilities. Most of our senior tech giants are with us right from the inception of the company, and they continuously upgrade our solutions with advanced technologies. With domain expertise, our consultants play a major role in providing customers with industry-specific insights and change management ideation”.
“Our digital experience layer along with CSP capabilities enables the end consumers and employees, a next-gen digital touch point for work efficiency and communication. Our solutions come with interactive UI and configurable workflows that require no vendor support. We can assure our clients with improved ROI in less than one year of the implementation of our solution,” highlights Prasadu about some of the factors that help to differentiate Ospyn Technologies from other peers in the market.
Ospyn Technologies is in the process of building strong partnerships with system integrators, network device vendors and other OEMs in order to provide their clients with a complete solution as per their business requirements. Having strengthened its client base in India and Middle East Asia, the company is shifting its focus to South East Asia, Europe and America. “We have been in the market for over 11 years, and we have zero client attrition till date. Even during the current pandemic situation, we acquired clients from multiple countries across Middle East Asia and Asia Pacific regions. This itself proves the efficiency and credibility of our solutions, which enable organizations to allow their employees work efficiently from remote locations,” concludes Prasadu.
We hand-hold businesses and provide necessary training and knowledge transfer until they are comfortable with using the technology
The platform enables ad-hoc solutions that offer industry specific transformation and automation in precise processes. “Our OspynDocs: DDFS (digital document filing system) is an e-governance solution to digitally manage and process office files in line with the Tottenham system of file processing. The system captures paper documents, manages content workflow, records, enables quick search, and archives documents to deliver the right information to the right person at the right time. The platform assists in promoting paperless file flow processes, where handling, moving and processing of files occurs instantly, unlike the usual delays identified in government offices. It eliminates the chances of data loss and provides a highly secured system with proper access control and digital signature. OspynDocs: DDFS automates every instance of inward processing, file processing, file flow management, despatch management, letter and order generation from templates. Currently, DDFS is being used by over 70+ government office clients across the country,” elaborates Prasadu about their OspynDocs platform.
“We act as a digital transformation and cultural partner, digitizing the entire manual/disconnected processes and automating business operations to address their future needs and challenges”
“Various universities and educational institutions are also using our OspynDocs platform to automate their internal processes and to communicate with their external stakeholders. With portals and external user login, the system empowers them to perform all operations in a single integrated platform with complete visibility,” he adds.
A Team of Experts Driving Innovation
When it comes to the team of Ospyn Technologies, it comprises of experts with over 20+ years of experience in the document management domain. Ospyn’s development team is always enriched with the right insights from various sources for innovative and real-time advancements. The company’s product innovation council acts as a common umbrella in driving innovation and addressing market changes faster. When asked about their team of experts that drives innovation for the clients, Prasadu says, “Our employees play a major role in bringing innovation across the platform by enriching the product with advanced tools and capabilities. Most of our senior tech giants are with us right from the inception of the company, and they continuously upgrade our solutions with advanced technologies. With domain expertise, our consultants play a major role in providing customers with industry-specific insights and change management ideation”.
“Our digital experience layer along with CSP capabilities enables the end consumers and employees, a next-gen digital touch point for work efficiency and communication. Our solutions come with interactive UI and configurable workflows that require no vendor support. We can assure our clients with improved ROI in less than one year of the implementation of our solution,” highlights Prasadu about some of the factors that help to differentiate Ospyn Technologies from other peers in the market.
Ospyn Technologies is in the process of building strong partnerships with system integrators, network device vendors and other OEMs in order to provide their clients with a complete solution as per their business requirements. Having strengthened its client base in India and Middle East Asia, the company is shifting its focus to South East Asia, Europe and America. “We have been in the market for over 11 years, and we have zero client attrition till date. Even during the current pandemic situation, we acquired clients from multiple countries across Middle East Asia and Asia Pacific regions. This itself proves the efficiency and credibility of our solutions, which enable organizations to allow their employees work efficiently from remote locations,” concludes Prasadu.
